Hospitality Services Administration Major: Hospitality Services Concentration
Why study hospitality services administration at CMU?
Gary Gagnon, CMU assistant professor of marketing and hospitality services administration, recently was named Michigan Professor of the Year by the Carnegie Foundation for the Advancement of Teaching. The hospitality services administration program offers a sound business background and a specific orientation toward the management of lodging operations, restaurants, clubs, and tourism. Consider these key features distinguishing this program at CMU:
- Internship experiences with statewide and national hospitality and tourism organizations such as Grand Hotel-Mackinac Island and Marriott International
- Professional development, resources, and contacts through student organizations, including the Hospitality and Tourism Society
- Approximately 98 percent job placement rate and competitive starting salaries for recent graduates
Career outlook
According to the Bureau of Labor Statistics Occupational Outlook Handbook, for all occupations through the year 2014:
- Employment of lodging managers is expected to grow 9 to 17 percent.
- Employment in gaming services occupations is projected to grow 18 to 26 percent.
- Job opportunities for lodging, gaming, and related occupations will be best for college graduates with a degree in a hospitality or gaming-related field.
Career options
Graduates of the hospitality services administration program at CMU will find a variety of career opportunities. Some of these may require additional education.
- Banquet Executive
- Casino Manager
- Catering Consultant
- Club Owner
- Comptroller
- Food and Beverage Director
- Hotel General Manager
- Sales and Marketing Director
- Special Events Coordinator
- Tourism Planning Specialist
Program Overview
The course listings below are a representation of what this academic program requires.
For a full review of this program in detail please see our official online academic bulletin
AND consult with an academic advisor. This listing does not include the General Education
courses required for all majors and may not include some program specific information, such as admissions, retention, and termination standards.
(Click on the course name or number for a complete course description.)
Hospitality Services Administration Major: Hospitality Services Concentration
( Total: 36 - 37 semester hours )
(9 hours)
Additional Common Body of Knowledge in Business Administration Courses
3
BUS 100 Essential Business Skills
Introduces students to the concept of a business, its disciplines, and essential business skills including decision making, team work, and oral and written communication.
3
BUS 300 Applied Business Statistics
Applications of statistical analysis to support business decision making. Covers collection of business data, analysis of business datasets, and presentation of results. Prerequisites: STA 282 or 382; Tier 2 Admission to Professional Business Studies.
3
MGT 499 Integrated Capstone-Strategic Management
An integrative capstone course applying and analyzing financial, marketing, supply chain and other business functions within a global strategic management perspective. Prerequisites: 86 semester hours completed; BUS 300, 301; MGT/MKT 303; FIN 302; MKT 304; Tier 2 Admission to Professional Business Studies. Preference given to graduating seniors.
3
HSA 240 Introduction to Hospitality Services Administration
Lectures and travel giving a broad introduction to the services industry in the United States and the world. Additional fee required.
3
HSA 350 Lodging Operations
A detailed look at the multi-dimensional lodging operations from a manager's perspective. Prerequisites: 56 semester hours completed; admission to Professional Business Studies.
3
HSA 447 Financial Management in the Hospitality Service Sector
Acquaints the student with current and anticipated financial environment for lodging and food services organizations and develops skills in managing financial resources in the industry. Prerequisites: MGT 312; ACC 201, ACC 202; 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 546 Management in the Hospitality Service Sector
Management and personnel functions as they relate to the hospitality industry; skills necessary to manage hotels, clubs, resorts; role of food service in these operations. Prerequisites: HSA 350, 447; 86 semester hours completed; admission to Professional Business Studies, listed on signed major or minor.
(6 hours)
Required Courses
3
FNS 160 Introduction to Foods
Quality recognition, selection, storage and preparation of foods. Emphasis on preparations and standard product production.
3
HSA 490 Hospitality Internship
Full-time summer designed work experience in hospitality operations agreed to by student and faculty coordinator. Detailed written report required. Prerequisites: 56 semester hours completed; HSA major or concentration; admission to Professional Business Studies or listed on signed major or minor.
Select from the following with advisor approval:
1
FNS 363 Food Safety and Sanitation
Safe handling of foods as related to purchase, storage, preparation, and service. Certification in sanitation by the National Education Foundation is earned by passing exam. Prerequisites: FNS 160.
2
FNS 365 Quantity Food Production
The principles of production: standardized recipes; schedules; forecasting; quality and hazard analysis; yields; principles of cookery in quantity; kitchen departmentalization; production, distribution and service systems. Successful completion of the Michigan Occupational Competency Assessment Center's exam in food management results in credit for this course. Prerequisite: FNS 160.
2
FNS 366 Quantity Food Production Laboratory
Techniques of food preparation in quantity using a wide variety of equipment. Application of the principles of procurement, food production, safety, sanitation, distribution and service. Successful completion of the Michigan Occupational Competency Assessment Center's exam in food management results in credit for this course. Prerequisites: FNS 160, FNS 363, FNS 365.
3
HSA 210/MGT 210 Effective Supervision: Principles and Practices
Prepares students to be effective first-line supervisors in a variety of organizational settings by using sound principles and practices applied to basic managerial processes. Identical to MGT 210. Credit may not be earned in more than one of these courses. Prerequisites: None
3
HSA 341/MKT 341 Services Marketing
Planning and implementation of marketing strategy and application of the marketing mix to services including hospitality, banking and health services. Identical to MKT 341. Credit may not be earned in more than one of these courses. Prerequisites: MKT 300 or MKT 304; 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 342 Hospitality Facilities
An examination of hotel and restaurant layout, equipment needs, maintenance, mechanical engineering, and physical design. Prerequisites: 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 343/RPL 343 Tourism
An examination of where and why the hospitality services industry client travels at home and abroad and the economic impact of tourism expenditures. Identical to RPL 343. Prerequisites: 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 344 Legal Aspects of Hospitality Services
An analysis of the legal and labor environments of the hospitality services industry. Prerequisites: BLR 202; 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 348 Franchising
This course explores the major functional areas of franchising, franchising agreements, characteristics of the franchisor and franchisee, franchising opportunities, legal concerns, and franchising strategies. Prerequisites: 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 390 Field Studies in Hospitality Services Administration
Activities which may include industrial visitations and work study in conference with supervision of cooperating organization, professor and student. Prerequisites: permission of instructor; 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
1-6
HSA 397 Special Topics
Selected problems of interest to students which are not normally included in existing courses. Specific topic will be listed on the students transcript. Prerequisites: 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
3
HSA 445 Advanced Food and Beverage Systems Management
Studies in advanced management requirements in food and beverage systems. Prerequisites: Completion of FNS 365/366 encouraged; 56 semester hours completed; admission to Professional Business Studies or listed on signed major or minor.
1-6
HSA 597 Special Topics
Selected problems of interest to students which are not normally included in existing courses. Specific topic will be listed on the student's transcript. Prerequisites: admission to Professional Business Studies and senior standing; 86 hours completed.