Central Michigan University

Borrowing heavily from various dialectic educational models of the past and present, a simple yet effective method is shared that can work equally well in a wide variety of conversational and educational settings.  Need to design and structure a classroom session?  Have a difficult conversation with a co-worker?  Celebrate last night’s home team victory with a friend?  Talk with your kids about not doing their chores?  Try this method to increase the effectiveness of all your communication efforts!  Presented by Harley Blake, Assistant Director of Strategy & OD.
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This presentation covers something we've all been through.  We need to talk, but we would rather not!  Whether it's about performance, discipline, emotions, or the neighbor's dog, the struggle of what to say and how to say it remains the same.  Utilizing principles and ideas from a variety of resources, we will look at the dynamics of what is involved in this kind of conversation, and explore practical ways to make them less stressful and more productive.  Presented by Harley Blake, Assistant Director of Strategy & OD.
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Click here to review this program with information about diversity at CMU and a performance by SST from Chicago, including vignettes about different aspects of diversity.  It provides a practical methodology of managing our biases, demonstrated strategies for diffusing situations, and discussed behaviors associated with inclusion. The purpose is to raise awareness about what is included under “diversity” and the campus climate.
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This program will provide staff with hands-on practice in confronting issues of diversity. Participants will gain skills to speak up when demeaning comments are made. They will learn six practical, specific skills that can be immediately applied at CMU and will leave understanding the ladder of prejudice.
Please call 989-774-6447 to register for this Blackboard archive.

This motivational and inspirational session will focus on continuous improvement in the workplace and how leaders and supervisors can embrace and manage change.  The three mistakes a manager will never make will be covered, along with several skills that lie at the heart of all interspersonal relationships.  This video is from a session of the Leadership Excellence series, which is presented at CMU each fall and spring semester.  Presented by Mike Owens, Dean of Students Office.
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What are the key attributes of a great leader?  This session establishes a guiding framework for leadership which aligns with CMU's mission and vision.  It will explore the core values, behaviors, and characteristics of great leaders and supervisors.  The first 20 minutes is introductory material for the Leadership Excellence series and can be skipped by using the scroll bar below the video.  Presented by David Burdette, VP of FAS and Maxine Kent, AVP of HR.
Please call 989-774-6447 to register for this Blackboard archive.

Click here to view five of the 2008 P&A Council Leadership Conference videos presented by Harley Blake, Pamela Eddy, Denise Green, Krista Jenson, and President Rao.  Topics include: listening, change, diversity, and time/stress management.   Links to PowerPoint presentations and handouts are also available from link.

This is a segment from the Leadership Excellence series where CMU President, Michael Rao shares his thoughts about what makes a great leader at CMU.  The last section of this video includes a pre-recorded Q&A session on specific matters related to CMU.
Please call 989-774-6447 to register for this Blackboard archive.

Performance conversations can at times be difficult, yet there are few things in your job responsibilities that are of greater importance.  Simply put, nothing impacts your employees and team effectiveness more than you and your relationship with your employees! This video presentation captures a face-to-face program that covers the 4 basic needs of every employee, and what you can do through the Performance Review Process to best meet those needs.  Presented by Harley Blake, Assistant Director of Strategy & OD.

Watch this short video presentation to better understand the performance review cycle at CMU including the start of the review cycle in July, mid-year check in January, and how to provide ongoing feedback throughout the year.  Presented by Harley Blake, Assistant Director of Strategy & OD.
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Nikki Turner, SAP/HR Systems Analyst presents this short audio PowerPoint which will walk you through how to update job descriptions, request position changes, request a cost center change, and to request a classification review using CMU’s online process.
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Nikki Turner, SAP/HR Systems Analyst presents this short audio PowerPoint which will walk you through how to start, edit, and finish a performance review using CMU’s online process.
Download quickguide here.

Watch this short video presentation by Amy McGinnis, Director of Strategy & OD, to learn more about the history of the Service Excellence initiative, the development of the service values, and how to incorporate them into your everyday work at CMU.

This one-minute presentation was produced by Public Relations & Marketing to highlight CMU's Service Excellence initiative.  President Mike Rao and others comment on the importance of the program.

Watch this one-hour podcast on iTunesU from January 2008 to find out more about what is happening with CMU2010 – the university’s strategic planning process.  Discover more about CMU’s KPIs (Key Performance Indicators) and their respective targets and understand your role in moving the dial on these important strategic measures.
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This video will cover how to establish an account using SurveyMonkey.com and how to create, collect, and analyze data using this online tool.  This presentation consists of five sections that can be skipped through or replayed: Survey Design; Survey Design Options; Collecting Responses; Changing Restrictions; Analyzing the Results; Closing.  Presented by Jerry Dimaria, Assistant Director of Employment & Compensation.

These videos, found on the CMU IT website, focus on new features of Microsoft Office including the new "ribbon" system, document compatibility, and where to find commonly used icons. These sessions are meant to help users transition into the new Office 2007 formats. A base knowledge of Microsoft Office is expected.

This video will help you learn how to identify and address behaviors of concern in the workplace.  Narrators from the Center for Personal Protection and Safety discuss myths of workplace violence, the violence spectrum, and prevention techniques.
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This video intends to instill the survival mindset and teach realistic strategies for dealing with an active shooter situation.  Narrators from the Center for Personal Protection and Safety provide options for action and awareness.
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This is an archived video presentation of the half-day program held at CMU on November 20, 2008.  The video includes speakers from the Center for Personal Protection and Safety who review both the Flashpoint and Shots Fired videos.  Jon Kujat, from Environmental & Safety Services reviews how to be prepared for a weather or fire emergency, and Stan Dinius, former CMU Police chief, reviews CMU's crisis response plan and communication strategies.
Handouts are available under the Course Materials tab in the Blackboard shell.
Please call 989-774-6447 to register for this Blackboard archive.