FAQs - Student Email

How do I forward my email?

  1.  Navigate to https://myaccount.cmich.edu and log in with a Global ID and password.
  2. Click the E-mail Forwarding link.
  3. Select the Forward my e-mail to option and enter the address to be forwarded to in the appropriate field.
  4. Check the Save a copy of the forwarded e-mail to my CMU mailbox option if you would like to save a copy in your CMU inbox. This is optional.
  5. Click Save Changes button then click the Logout link.

NOTE: Forwarding a cmich.edu e-mail account to an AOL account is NOT recommended (as noted on the myaccount.cmich.edu page).

Can I use my smartphone or email client (POP3, IMAP, or Exchange connection) with my student email account?

Unfortunately, the student email server does not allow for any of these connection types. If you have a favorite email client that you normally use, or if you would use your phone for email functionality, it will first have to be forwarded to an email account that supports this.

What happens when my mailbox is full? Will my messages be queued for delivery?

No, your undelivered messages will NOT be queued for delivery and an error message will be returned to the message sender.  If your mailbox is full, it is recommended that you immediately clear space by deleting unneeded messages.  Once you are under your quota, you will again be able to receive messages.

Do I need to login to my student email through the Portal, or is there a direct login page?

You can do either one. For many people, logging in through the Portal is fine. However, the direct link is https://student.csv.cmich.edu.

How do I create a mailing list group?

  1. Login to the student webmail.
  2. Click the Address Book link on the left pane.
  3. Click the Groups link at the top of the page.
  4. Click the Add Group button.
  5. Select the people that you wish to add from the list on the left and click the Add >> button to move those people into the group box on the right.
  6. Name your group and click the Set button.

NOTE: It is only possible to add people currently in your Address Book to a group. If you would like to add someone that is NOT currently in your Address Book, you will need to first add the contact information for that person.

Can I recall a message after it has been sent?

No.  This functionality is only available on the faculty/staff Exchange server, and only under specific circumstances.

My maximum inbox size is listed as 20 Megabytes (MB). That can't possibly be right, can it?

No. If your inbox is listed as being a total size of 20MB, you will need to call the Help Desk at (989) 774-3662 to get your inbox expanded to the proper size of 200MB.

How do I log into my RSO email account?

Logging into your RSO email account is basically the same as logging into your regular email.  First navigate to the webpage https://student.csv.cmich.edu. On that page, enter your RSO's email address as the Global ID, and your own password in the password field. You should then be logged into the email account.

If you still cannot get in, you may not have the proper permissions to access the account. In order to get the permissions, someone with access to the email account will need to call the Help Desk at (989) 774-3662 and request that your Global ID be added to the account.

I'm trying to send an attachment, but it is too large. What should I do? What is the maximum size?

In order to ensure that your mail is delivered successfully, the total size of the message should not exceed 10 Megabytes (MB). The attachments should also not be in any format that is often restricted by antivirus filters, such as files with a .exe extension.

If you really need to send a file that is too large for email, it might be possible to host the file on your CMU My Site. This option does require more detailed knowledge of the systems that CMU uses, so you may need to familiarize yourself first. Some very useful guides can be found at: https://portal.cmich.edu/sites/it/Training/default.aspx

The page linked to above contains guides for setting up your My Site. Specifically, it will be necessary to add permissions for other CMU users if you wish for them to be able to access your My Site content. Similarly, you can grant full anonymous access if someone who is not affiliated with CMU will need access to your My Site content.