THE SEARCH BAR

How can volunteering improve your health and professional skills?

| 29 minutes | Media Contact: University Communications

Summary

Volunteer rates are down across the country as the need for volunteers continues to go up. How does donating your time help benefit organizations in need as well as the volunteers themselves?

Guest: Sam Dattilo, assistant director for the Mary Ellen Brandell Volunteer Center at Central Michigan University.

Summary 

In this episode of The Search Bar, Adam Sparkes interviews Sam Dattilo, the assistant director for the Mary Ellen Brandell Volunteer Center at Central Michigan University, about the importance and impact of volunteering. They discuss the decline in volunteer rates across the country, which has been exacerbated by the pandemic, and the need for volunteers in various organizations and communities. They highlight the benefits of volunteering, including the sense of belonging, improved mental health, and the development of valuable skills. They also discuss the impact of volunteering on career prospects, as employers increasingly value corporate social responsibility. Sam provides tips on how to get involved in volunteering and shares her personal experience with volunteering and the positive impact it has had on her life.

Transcript

Chapters 


Introduction

Sam: And it's not something that you can get online, getting in a physical space with another person and taking your problems off the table to focus on a bigger picture on your community, on somebody else. It can be really healing if you've got a lot going on or you're just really struggling with, again, that sense of belonging of who am I? Why am I here? 

Adam: Volunteer rates are down across the country as the need for volunteers continues to go up. Why is there such a discrepancy and what are some of the added benefits of helping in your community? Welcome to the Search Bar. I'm your host, Adam Sparkes, and on today's episode we're talking about the importance and the impact of volunteering with Sam Dattilo, assistant director for the Mary Ellen Brandell Volunteer Center at Central Michigan University. Well, thanks for being here today, Sam. 

Sam: Yeah, of course. 

Adam: Thanks for volunteering your time. 

Sam: Oh, thank you. Thank you. First pun. 

How has volunteerism changed in recent years?

Adam: Yes. First pun of the day. We're going to talk about volunteering a little bit today, and I wanted to start off by just kind of talking about the state of volunteerism and how that's changed a little bit over the last couple of years, knowing that nationally numbers are down a little bit, which I assume is mostly pandemic related, but maybe not, since we're kind of out of it and things are still a little bit tight. What does that picture look like to you right now in terms of how people are spending their time? 

Sam: Yeah, so COVID absolutely had an impact. Nobody was able to really volunteer face-to-face during that time, but I think it's been a couple of things. So we know our nonprofits all across the country are struggling to get volunteers even for years out from the start of COVID now. It's reassuring also because we've seen an increase I think in the last year as well. So I think we're starting to get back to an interest of pre pandemic levels in community engagement, which is really exciting. But we do know that students and people in general are just more comfortable staying home, interacting online, supporting through donation rather than their time. There are a lot of different areas that need help right now, and so where volunteers might've focused all of their energy in one area, their focus is being really pulled in multiple areas right now. And so, organizations that might've seen a ton of volunteers are maybe seeing those volunteers being spread across multiple organizations now, just because need is so high. 

What are the benefits of volunteering vs. donating?

Adam: Give me a little bit of an explanation of what that difference is in terms of financial contributions to a non-profit or charity that you like. There's a good value there, but what are you missing when you're not showing up to the place? What is that organization missing out on? 

Sam: So, for a lot of these organizations, they are absolutely excited to receive financial donations because a lot of times they can make your dollar go further than you can. So if you donate five cans of food to a food pantry, that's wonderful and excellent, but if you donate $5 to them instead, which is about what you would pay at the grocery store for five cans of food, they can actually stretch that $5 exponentially further than you can because of the partnerships that they have in the food space. And so monetary donation is great, but for some organizations, they only have one or two full-time employees to run the entire operation. And you just quite literally can't serve the number of community members that a lot of these organizations are tasked with serving without bodies. In order to do things with your dollar, they need you there. 

And I think a story that really makes this real and powerful, we work a lot with the Chippewa Watershed Conservancy in Mount Pleasant in our office, and something that they shared with us about a year ago now was that they had received this grant for a new park signage and they were really excited about it, and then they had to sit on that money for months. They just literally didn't have the manpower to install the new signs. Yes, they need your dollars, they need your fiscal support, but without physical volunteers, sometimes they can't actually even do anything with those extra resources. 

Adam: I have to imagine that building up the momentum or the engine that is human resources when it comes to these sorts of things takes time too. So, it's not as though the pandemic is over. It's 2024 right now as you and I are talking and people are just showing back up a lot of, correct me if I'm wrong, but working at a university as we both do, I know that one of the things that kind of happened at the end of the pandemic just for a lot of programs here, not necessarily volunteer programs, is that there's a little bit of a brain trust that sort of gets lost when people aren't connecting in person. So, if you and I meet and we become buddies because we work together at the same soup kitchen, it's a place that is giving meals to people who need meals, have a positive experience, we share our friends, you meet my friends, whatever. Suddenly there's a little community, people that see each other every month. 

Sam: And so much of that is word of mouth. They need you to go talk about your positive experience volunteering in order to get more volunteers. 

Adam: So, they're kind of at a detriment for trying to get those folks. I imagine that's a bit of what you're seeing out there now is like, yeah, definitely. How do we get back up to steam? 

Sam: Yeah, and I think because we're working with students, right? We're thinking about the cycle of a student on campus without the students to talk about those positive experiences because they're graduating without having had them. In some cases, the next generation of students coming in then doesn't know. 

Adam: And no one's there to be like, oh, this was so, this was so... 

Sam: This was really powerful for me, or this really changed my career trajectory because I was thinking about the world differently. I was seeing things differently. Nobody is giving them that story on a peer-to-peer level. And so yeah, we do see that our nonprofits are suffering because of that. 

Is there a shift in the way people look at volunteerism?

Adam: Yeah. Do you attribute that to it, or do you think there's just a shift in the way people are looking at volunteerism? 

Sam: I think it's all of the above. Yeah. Like I said earlier, the piece around there's so much going on and being more chronically online, we're much more connected to everything that's going on. And so it can be really hard to get a singular focus on what it is that you care about. If you care about 10 things, it's really hard to give your time and your energy and everything to 10 things versus having just a couple of things that you're really honed in on. We, not just volunteering, but everywhere, monoculture just doesn't really exist anymore. And so for students who care a lot about community and care, a lot about solving community-based problems, their focus is really, really stretched thin. And sometimes I think it can get a little bit overwhelming of like, well, am I really even making a difference by volunteering or should I be doing more activism-based work? Should I be doing more online campaigning? Is it easier just for me to give money? And I think that combined with covid and everything else, yeah, it's overall, I think shifting the landscape of what volunteerism looks like. 

Adam: This is somewhat hyperbolic. I guess. There's probably a little bit of, sometimes, especially when you're online, like you said, there's probably a little bit of dread when you think of all the things that need tending to all the things that are being ignored. 

Sam: The world is a tough place right now. 

Adam: And so to have your head constantly turning towards these things probably does feel overwhelming, which may in turn make you maybe not want to go do the thing in person, even though that might feel distinctly different than scrolling through and seeing all the things that you want to contribute, either your voice or your money to. 

Sam: Everything has become just a little bit polarizing, too. So when students are thinking about where they want to make an impact, I think they also feel like they're making political decisions then. And that can be tough if you don't know a ton or you're still kind of exploring what your values and your identities look like. So I think, yeah, that plays a role in it too. 

Adam: You want to do something you think is good, you don't necessarily want to have a debate about it. Yeah. 

Sam: Absolutely. Absolutely. 

Adam: Believe it or not, everybody has a stomach for that all the time. And that's okay too, right?  

Sam: Yeah, absolutely. 

Adam: It's okay to be figuring out where you stand on something even while you're trying to help somebody at the same time. 

Sam: The good news, I think, though, is that with students now, we are seeing this reduction in stigma. They don't see resources as a thing that people should be ashamed of. And so that reduced stigma I think also leads students and just people in general to utilize these resources more. And so one avenue that we have found has actually made quite a bit of a difference in talking about our food pantry on campus, because you can both be a user of the pantry and a volunteer is sometimes volunteering at the pantry is your first step in the door to actually using it if you need it. So it can be a little bit of a reciprocal relationship then in that way, which is really nice. 

Adam: Because it's disarming to know the motivations of the people that are already there, that… 

Sam: You get to know the staff, the space 

Adam: …and that there's not judgment, right? I would observe that that's a big shift in younger people. I mean, I would compare it to even myself when I was at that age where it's not I need help with this thing, or I need guidance with this thing. It is a little bit easier to say out loud now it's hard for me to put a real tangible... 

Sam: We're more connected now, and I think there's just a recognition of the world is hard. Let's not make it any harder than it needs to be. 

Adam: We don't need to give anyone a side-eye. They're going into the student food pantry. 

Sam: Totally. 

What are some health benefits of volunteering?

Adam: You hate to see people miss out on volunteering because so many of these places need it, but you might need it too. There's some self-care and some therapeutic benefits to volunteering. Can you shed a little bit of light on that for us? 

Sam: Yeah. So this has been, I think, really heavily studied, and we know that volunteering has a major impact on a person's sense of belonging, their self-esteem about that themselves. Like I said, with the reciprocal relationship between someone using our food pantry and volunteering at our pantry, it's the same thing. You feel better about accessing spaces in your community and advocating for spaces in your community when you are a fully participatory member of your community. And that means volunteering and getting to know the people who serve and live alongside you, who work alongside you, who are maybe struggling with the same things that you and your family are struggling with or if on a campus, other students who might be experiencing some of the same things you do. And so, when you get this idea of not feeling so alone, when you can see that other people care about the same things that you do, that sense of belonging just skyrockets, which improves your mental health, that improves your ability to be successful in the classroom. It helps make friends a lot of really good benefits. 

Adam: If I go to volunteer, I'm not looking for this personal outcome for me, for it to be successful, my time is the outcome. And I think that's a huge stress relief to know that I'm being productive by being here and being myself and giving my time to this thing that's really satisfying. And sometimes if you have a busy work week or if you're struggling financially or you have something going in your personal life, there's all these metrics you have to hit to improve those things going out into the community. Sometimes, again, assuming that you're doing it at a volunteer level, if you're an organizer, you're working at a not-for-profit. I'm not saying you don't have goals to meet, but if I'm going and I'm giving a day of work, I'm giving an evening of work, the satisfaction is immediate, and the benefits to yourself are just really good, especially if you're not getting that in other places. 

Sam: And it's not something that you can get online. Getting in a physical space with another person and taking your problems off the table to focus on a bigger picture on your community, on somebody else really does take you outside of yourself. And it can be really healing if you've got a lot going on or you're just really struggling with, again, that sense of belonging of who am I? Why am I here? Does my time and my presence matter? It does to these community partners. And they will tell you that. And again, you're physically in a space with somebody else and improving the place that you live for everybody. 

Adam: And like you had said, it's studied a lot, right? There's mental health benefits, there's physical health benefits that we see from that. Can you elaborate a little bit on that? 

Sam: Yeah, so we know it reduces things like anxiety and depression, that sense of belonging. Again, I'll talk about that until I'm blue in the face because it really, really does matter physically, you're getting out of your space. And so a lot of these are more physical, so you're being active, and we just know that for students, but people in general who are struggling with their overall health and connection to other people, that volunteering is an absolute entry point to getting reconnected. 

What are the professional benefits of volunteering?

Adam: But also, in terms of those benefits to yourself when you're volunteering, I mean, some of them can be professional. There's skills to be gained out in that field too. So, when you're working with students who are going to do some sort of volunteering, is there some attempt to align that with their professional goals? 

Sam: A lot of the times, so I mentioned reciprocal partnerships. That's something that we talk about a lot with students in our space because in order to encourage them to participate in service ethically in a way that is of benefit to the community and not just to them, they need to think about more than just what they're getting out of it professionally or otherwise. And so we talk about what does it look like for you to give your time and your physical presence to these community partners to do the work that they might not otherwise be able to get done, but what are you getting in return, right? Because a return on that investment. And so the things that we talk about are often the really basic skill building. So conflict management, time management, working with others, working with diverse groups of people, working to solve problems sometimes on a moment's notice, and really able to build up their capacity for those soft skills. 

And we know that as we change demographically and our society is needing different things from our students who are graduating and going into the workforce, that focusing on those soft skills is becoming really, really important. We know that when we look at the top 10 skills that employers are looking for from a college graduate, all 10 of those can be received through volunteering all 10. And so yes, we focus on what is your major? But we also are just like, do you want to be a good employee anywhere you go, regardless of what you're going into, because the skills that you're learning here are transferable. 

Adam: It feels so mushy because you can't really wrap your hand around an empirical value to it, but... 

Sam: You're going to be happier. 

Adam: And you're going to be better at doing things and learning things, which I mean, it's volunteerism, but it's also, I mean, it's a lot of that college experience that you have when you're out doing a new thing, which is, we had a guest on, oh my gosh, last year, and I can't remember who it was, but they said sometimes the value of an education is the education itself, and there's something about that. So sometimes what you're deriving from the volunteerism isn't specific, but you're gaining that soft skill that is really intangible, but it's also really valuable at the same time. 

Sam: And our community partners come into these spaces with our students with so much knowledge and information about obviously whatever community-based problem that they're trying to solve is, but just about the communities they live in at large. What makes that community special? What are some of the areas that the students should check out to learn more about the people that they're serving? And so our students are learning really, really good interpersonal skills as well. And again, what makes a community special is infinitely more important, I think, than what is it that this community is struggling with? A lot of times in community spaces you might hear or see that students or people in general are being encouraged to volunteer because you're giving voice to the voiceless. What we try to teach our students is that nobody is voiceless. Everybody has a voice and they're probably screaming from the rooftops about what they need, but are you listening? And so when we're encouraging students to come in with this reciprocal mindset, it's listen first and then think about what your benefit is after. 

Adam: It's not like these organizations or these groups of people that are in need, or even just the Chippewa Watershed Conservancy idea, there's a need here and someone's going like this. 

Sam: Yeah, they literally just need somebody to help put signs. That's it. They have one full-time employee. 

What are some examples of student volunteer opportunities?

Adam: What are some examples of the types of volunteerism that are common for students that come here anyway, and hopefully that kind of applies to people who might not be here in the middle Michigan community? 

Sam: So for us, it really depends on what resources the student has. If they don't have access to transportation, that limits things a little bit, of course. And so the food pantry on campus is a great option for them then, because if they're right here, they can walk and that's open five days a week, so they can get 10, 12 hours of volunteering a week if that's what they need. But we do see students who are looking for experiences that are a little bit more closely aligned with what their areas of interest are. And so for our students who are in the health professions that might be working with veterans, we send a group of students to Florida every year to work at a VA hospital, and they get really hands-on experiential learning opportunities with the doctors who provide full-time care to the veterans who live at the facility or who are outpatients at the facility. 

And experiences like that are really important for our students in health professions. We also send a group to an organization called Give Kids the World, which functions similar to a Make-A-Wish organization. So again, they're health-focused because these are children who have been diagnosed with something terminal, but they're focused more on patient care and family care. And so they're getting both sides of an area of interest. We have students who want to be teachers, and so we have a partnership with Highlands Elementary School in Immokalee, Florida, and we send students to spend a week there in the classroom or right here in Mount Pleasant, they can tutor with our America Counts and Reads program, which works with elementary age children to math and reading skills. So it's really dependent on the type of service that you're looking for. Are you interested in working with kids? Are you interested in working in the environment? It just kind of depends on what they're looking for, but there really isn't one singular experience that students are most often coming in and looking for. If anything, the singular experience is them coming in and saying, I am trying to make friends. Can you just sign me up for something? And yeah, we sure can. It's the quickest and easiest way to make friends. It's how I made all my friends in college. 

Adam: Right? Yeah, right. Find a good cause. Sometimes things that you're volunteering for seem very serious, and it's not that they need to be taken lightly, but there's a lot of fun to be had too, right? Oh, yeah. I mean, students are having a good time… 

Sam: The best time. 

Adam: They're supporting each other, they're supporting their communities. However, we want to scale that community, like you said, depending on what their interest is, but it's having fun. 

Sam: Yeah, I think it can get really lost in the social justice conversation. I think you're right. It does feel really heavy sometimes. But the first thing we say is these problems don't get solved overnight. So don't show up in a community thinking that you're their savior because these problems existed before you got there, and the people who you're working with are going to continue working on that issue long after you leave. So it can feel really heavy and really hard. And so we have a lot of conversation in our space, and we spend a lot of time talking about the joy of community, the joy of spending time together, being in a space physically with one another, and really focusing on friendship through shared vision and values. 

What is experiential service learning?

Adam: I want to talk a little bit about outcomes and not just those soft skills, but just in particular with outcomes. Having that social engagement, either as part of your career, maybe you're going to go work in a not-for-profit sector, but also just in other careers. What are people looking for? What value is this adding for you to go get a job. 

Sam: So, when students are getting ready to graduate or apply for graduate school or whatever comes next for them after college, we really encourage them to make sure that they're compiling a full picture of the co-curricular experiences that they had outside of the classroom. And experiential service learning is a huge part of that, again, because of those soft skills, the transferable skills that they're learning through volunteering. But we know based on market research that more and more companies and employers are talking and thinking about corporate social responsibility. They want to hire people who care about the communities that business lives in, that their employees are living in. They want to know that you are invested in the place that you live because it means you're probably going to be retained as an employee because you care about it more. And also that you're a person who's going to show up because you've already proven that you can commit yourself to something. 

Again, those are those time management skills that adaptability those soft skills. You've already proven that you can do some of those things by being a volunteer. And so when we think about how students are marketing themselves in the job prospects after they graduate, we encourage them to think about asking for some of those non-monetary benefits when they are negotiating, can I have time to volunteer as part of my regular work week? What are the organizations that this company partners with? What are the things that they're thinking about that they care about? And then if you can closely align your work life with your values life, then you're just going to be a happier employee. And again, that company's going to be able to retain you longer. So it's a benefit for everybody. 

Adam: Everyone's going to benefit, including the community in which y'all reside, right? We're kind of a rising tide raise all ships, and there's a lot of economic benefit that will go into these communities through your volunteerism, through the volunteerism of this community. So that's the other really big impact too, where people and other entities are volunteering. We are having a much bigger, broader economic impact on the area. Correct. 

Sam: That's something, yeah. Right now, the average monetary worth of a volunteer hour is up over $20 an hour. It might even be closer to $25 an hour right now. You'll have to fact-check me on that, but it's a lot. And these nonprofits can't afford to pay large swaths of people $25 an hour. So the time that people are giving to the organizations does have a monetary value, which is huge. Last Fall, we partnered with the College of Business Administration and then Dow Chemical, and we hosted what we called Community and Career Day, and Dow sent a bunch of their employees and then CBA sent a bunch of their students and we kind of paired them based on area of interest. And then Mike, who is one of my favorite community partners, again from Chippewa Watershed Conservancy, hosted a hundred something people between CMU and Dow, and they spent the day cleaning parks together and then giving career advice. It was an excellent five hours because our students are not only going out and improving the community, but they're also getting some professional development. They're spending time outside of the classroom with their peers. They're making and building connections with potential mentors and employers and internship opportunities, and they're learning that there is a company right here that cares a whole lot about this area and how the community benefits from their presence. And so it's partnerships like that I think students can really be thinking long-term about when they're in the job search. 

Adam: That's awesome. 

Sam: Yeah, it was really an excellent event. We were really excited. 

How do I start volunteering?

Adam: Where should I look in my own community, wherever I might be? So how do I get involved? What would you prescribe my first steps be? 

Sam: Yeah, so I would say, if you have a local chamber, they usually have a list on their website of local nonprofits, so that's a good place to start. But in Isabella County and Gratiot County specifically, our United Way has put together this phenomenal website for nonprofits where every single nonprofit in town can post their volunteer opportunity to sign up right through the website. And I think this is something that a lot of United Ways across the country are going to be developing. So that's another really great place to start. If you're on a college campus, find your volunteer or civic engagement center. Sometimes they're located in multicultural offices, sometimes they're lumped in with their leadership institutes, but there are doers in every community, and you kind of just have to go and look for the doers. Or if there's something that you care a lot about, Google is your best friend. Open it up and just, "volunteering with the environment" and a bunch of stuff is going to pop up. And again, they're always, always, always looking for people. You're never going to get turned down for volunteering. 

Adam: No one's going to say no. Yeah. I mean, even if you see it, if you see the place in town too, right? That exists and you're driving past it, no one's going to turn you away at the door. Very unlikely. 

Sam: Assisted living facilities are great. Hospitals are great. Schools like media and library enters always need volunteers. Food pantries, soup kitchens, our version of Clothing Inc. And you get the clothing donation locations. You can volunteer with your local fire department. There's all kinds of different opportunities, depending on your area of interest, how much time you have, whether or not you have a family that you need to consider to possibly bring with you. A lot of these opportunities can be really multi-generational. If there's a local humane society, they always, always, always need volunteers. And sometimes it looks like just walking the dogs, which is like, who doesn't go and want to go walk a dog? That's fun. 

Adam: Yeah. I actually for honors credit in college walked dogs at the Huron Valley Humane Society

Sam: Exactly. Exactly. And you love it. The dogs love it. And the Humane Society loves it too. 

Adam: Yeah, it wasn't a bad gig. You can do it. 

Sam: Yes, yes. It's so much fun. We love doing that every semester. 

Adam: What was yours? Did you have a volunteer thing when you were younger? You were an undergrad that sticks in your head? 

Sam: Yeah, when I was a sophomore – so, in 2013, I spent a week with our alternative breaks program volunteering in New York City with an organization called The Trevor Project, which focused on suicide prevention. And it was such an impactful week for me. At the end of it, I talked to the volunteer coordinator who said, I'm not done. How do I do this? And for the next three years, I served as an on-call person for their suicide hotline. And I loved it. It gave me skills in crisis management, communication, talking to other people that one was virtual, so I was able to do it from Michigan to help young people all over the country. And it really connected me with this really broad network of people who care again about the same things I care about. And so it was a way I was able to not feel isolated, but then boost my resume at the same time. 

Adam: And you're still doing it to this day? 

Sam: They couldn't get rid of me. 

Adam: That's really incredible. Still here. Well, thank you for sharing your story and your expertise. 

Sam: Thanks for having me.

Adam: Yeah, I appreciate you. Thanks. Thanks for stopping by The Search Bar. Make sure that you like and subscribe so that you never have to search for another episode. 

The views and opinions expressed in these episodes are strictly those of the host and guest speaker.